Member Services

Talk2One members receive a permanent voice mail box that can never be cut off for non- payment, one hour each month of long distance time to call anywhere in North America and access to social based information on demand and spot announcements such as cold weather alerts. Members may access the service from any telephone at any time. By having a Talk2One mail box members may now receive messages from their case worker, potential employers, family and friends. Totally secure, the service is ideal for situations where confidentiality is essential and is now available in English and French with other languages to follow.

Voice Mail

Members receive a secure voice mail box that can never be cut off due to non-payment. Accessible from any phone at any time, the member number is permanent and can always be reactivated if expired.

Long Distance

Each month members receive one hour of long distance time to call anywhere in North America. Extra time is available upon request including bonus minutes which are awarded from time to time.

Information-on-demand

Both dynamic and static information is available on local support agencies including announcements for special events, FAQs, legal and general information.

Live operator break out

Members may speak directly to a 211 specialist, access a toll free numbers or contact someone at a local agency at any time.

Alerts

Group announcements can be broadcast to all members including emergency and medical announcements as well as the steps to be taken or options available.

Opportunities

Reach members waiting for housing, looking for a job or needing sustained re-enforcement to support those dealing with anger, addictions or personal crisis.

Automatic Call back

Members may make multiple calls without hanging up. No need to write down the number or pay fifty cents for another call if they are using a public phone booth.

Outcomes based training

Under development are a series of measurable training programs to provide support with financial literacy, self-improvement, nutrition, hygiene, including legal advice.

Language and literacy

The system serves the needs of those with literacy issues and provides multiple language services for those whose first language is not English or French (Spanish services now being offered)